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Getting Started with TumbleweedTM

Watch the overview video below for a quick tour of the TumbleweedTM dashboard and key features. For step-by-step guidance, explore the other videos in this section.

Create an Account with Email

Create a new account on Tumbleweed using email in just a few simple steps.

Create an Account with Google

Create a new account on Tumbleweed using your Google account in just a few simple steps.

Connect Social Media Accounts

Tumbleweed uses GetLite to connect your social media accounts. Watch the video below to see how to connect to Facebook, Instagram and YouTube.

Tip:  Log in to Tumbleweed and all your social media accounts before you proceed.

Add a Workspace

Watch the video below to see how to add a workspace.

Add a Workspace

Watch the video below to see how to add a workspace.

How to Design a Post

Watch the video below to see how to design, save and download an image for a post.

Create and Schedule a Post

Watch the video below to see how to create a post, schedule and preview it.

Connecting to an OEM / Supplier

Watch the video below to see how to connect to an OEM or Supplier.

Tip:  Approval times for connection requests are dependent on the OEM / Supplier and subject to their discretion.

How to Accept a Retailer Invitation

Watch the video below to see how to accept an invitation from a retailer.

Broadcasting a Post to Retailers

Watch the video below to see how to broadcast a post to your own and connected retailer social channels.

Choose a Plan

Watch the video below to see how to choose a plan and optionally choose a Workspace Add-on Bundle for 3 additional workspaces.

View Analytics

Watch the video below to see how to view your social media channel Analytics, see your follower growth, post impressions and interactions.

Frequently Asked Questions

How do I sign up?

Please choose a plan from our Pricing page to get started, or contact sales about our Channel Plan.

How do Monthly Plans Work?

Your account is billed monthly in advance, and charges recur on the same day each month. Mid-cycle changes or upgrades are prorated. You may cancel at any time, and your service will remain active through the end of your current billing period.

How do Annual Plans Work?

Payment is due in full upfront and delivered through a single annual invoice. A 10% discount is applied automatically for Retailer and Supplier plans.

What is a Channel Plan and how does billing work?

A Channel Plan is a customized, bundled plan for OEMs and Suppliers that includes 1 OEM/Supplier,  100+ Retailers, and 3 Workspaces. Add-on Retailer packs are available with 25 retailers per pack. A 12-month contract is required and invoicing occurs upon contract execution. Payment terms are negotiable, with channel contracts typically set at Net 30. Add-on bundles are invoiced separately or added to the renewal.

Are there Add-ons available?

The following add-ons are available for Retail Plans:
- +3 Workspace Add-on Bundle Pro for an additional $50 per month or $540 per year (10% discount)

The following add-ons are available for OEM/Supplier Plans:
- +10 Workspace Add-on Bundle for an additional $140 per month or $1,512 per year (10% discount)

How do I cancel?

Please contact us to cancel your account at any time.

Still have questions?

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